DURING THE HOLIDAY SEASON ORDERS MAY TAKE LONGER TO SHIP. PLEASE BE PATIENT, WE ARE A SMALL TEAM WORKING OUR FASTEST.

MOST ITEMS ARE MADE TO ORDER, PLEASE ALLOW UP TO ONE WEEK FOR YOUR ORDER TO BE MADE. ALL ORDERS ARE SHIPPED WITH USPS, PLEASE CONTACT US IF YOU REQUIRE RUSH SHIPPING.

SHIPPING COSTS:

US ORDERS - VARIES BY PRODUCT WEIGHT FROM $4 - $16

INTERNATIONAL ORDERS - $25 FOR FIRST ITEM + $5 FOR EACH ADDITIONAL ITEM

PRIMECUT IS NOT RESPONSIBLE FOR STOLEN PACKAGES. IF YOU REQUIRE A SIGNATURE PLEASE CONTACT US.

RETURNS

ALL MARKED DOWN SALE ITEMS ARE FINAL SALE. ITEMS PURCHASED WITH A PROMOTIONAL DISCOUNT CAN ONLY BE EXCHANGED.

ALL FULL PRICED PURCHASES CAN BE RETURNED OR EXCHANGED. ITEMS PURCHASED USING A PERCENTAGE DISCOUNT CAN ONLY BE EXCHANGED. RETURNED ITEMS PURCHASED USING A FREE SHIPPING DISCOUNT WILL BE REFUNDED MINUS THE SHIPPING COSTS.

EXCHANGES FOR ITEMS PURCHASED NOV. 24 - DEC. 23RD CAN BE MADE ENITITATED UNTIL JAN. 5TH.

FOR EXCHANGES AND RETURNS PLEASE NOTIFY PRIMECUT WITHIN 5 DAYS OF DELIVERY. RETURNS MUST BE RECEIVED BY PRIMECUT WITHIN 14 DAYS OF INITIAL DELIVERY OR PICKUP. BEFORE RETURNING YOUR ORDER PLEASE CONTACT US.

RETURNED ITEMS MUST BE IN THE SAME CONDITION AS WHEN THEY WERE SENT TO YOU. WE DO NOT ACCEPT ITEMS THAT HAVE BEEN DAMAGED BY THE CUSTOMER.

PRIMECUT IS NOT RESPONSIBLE FOR RETURNS LOST OR DAMAGED IN TRANSIT. PLEASE INCLUDE A NOTE WITH YOUR NAME AND ORDER NUMBER, ONCE WE RECEIVE YOUR RETURN YOUR CARD WILL BE CREDITED FOR THE MERCHANDISE AMOUNT. WE DO NOT REFUND SHIPPING CHARGES ON RETURNED ITEMS. IF A FREE SHIPPING CODE IS USED, THE ACTUAL SHIPPING AMOUNT WILL BE TAKEN OFF OF THE RETURN REFUND.